Privacy Policy – Sankofa Deals

Last Updated: April 9, 2025

Welcome to Sakofa Deals! We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.sankofadeals.com (the “Site”) or use our services.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Information4 You Provide: This includes information you directly provide to us when you:

Create an account (e.g., name, email address, password).
Place an order (e.g., shipping address, billing address, payment details).
Subscribe to our newsletter or marketing communications (e.g., email address).
Contact us through our website or customer support channels (e.g., name, email address, phone number, message content).
Participate in surveys, contests, or promotions (e.g., name, email address, responses).
Provide reviews or feedback on our products or services.

Information We Automatically Collect: When you interact with our Site, we may automatically collect certain information about your device and browsing activity, including:

Log Data: Your IP address, browser type, operating system, referring URLs, pages you visit, and the dates and times of your access.
Device Information: Information about your computer or mobile device, including device identifiers.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your activity on our Site, personalize your experience, and gather analytics. You can manage your cookie preferences through your browser settings. Please see our [Link to your Cookie Policy, if applicable] for more details.

Information from Third Parties: We may receive information about you from third-party sources, such as:

Payment processors (to process payments and prevent fraud).
Shipping providers (to facilitate order delivery).
Marketing partners (to conduct joint marketing activities, where you have provided consent).
Social media platforms (if you interact with our social media pages).

2. How We Use Your Information

We use the collected information for various purposes, including:

Providing and Managing Our Services:

Processing and fulfilling your orders.
Managing your account and providing customer support.
Communicating with you about your orders, shipments, and account updates.
Personalizing your experience on our Site, such as recommending products and content.
Administering promotions, surveys, and contests.

Improving Our Site and Services:

Analyzing website usage and trends to optimize our Site’s performance and user experience.
Developing new products and services.
Conducting research and analysis.

Marketing and Communications:

Sending you promotional emails and newsletters about our products, services, and special offers (with your consent where required).
Serving you targeted advertisements on other websites and platforms.
Managing our social media interactions.

Security and Fraud Prevention:

Protecting our Site and users from fraud, security breaches, and other harmful activities.
Verifying your identity.

Legal Compliance:

Complying with applicable laws, regulations, and legal processes.
Responding to legal requests and preventing illegal activities.

3. Sharing Your Information

We may share your personal information with certain third parties in the following circumstances:

Service Providers: We share information with third-party service providers who assist us with various operations, such as payment processing, shipping, email marketing, website hosting, data analysis, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction, your information may be transferred to the acquiring entity or other third party involved.
Legal Requirements: We may disclose your information if required by law, court order, or other legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
With Your Consent: We may share your information with third parties for other purposes with your explicit consent.
Aggregated and Anonymized Data: We may share aggregated and anonymized data that does not directly identify you with third parties for research, analytics, or other purposes.

4. Your Rights and Choices

You have certain rights regarding your personal information, depending on your location and applicable laws. These rights may include:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
Objection to Processing: You may have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
Restriction of Processing: You may have the right to request that we restrict the processing of your personal information in certain circumstances.
Data Portability: You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in those emails or by contacting us directly.

To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include [mention specific security measures you take, e.g., encryption, secure servers, firewalls, access controls]. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the applicable legal requirements.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our Site is not intended for children under the age 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically38 for any updates. Significant changes to this policy will be notified more prominently, such as through an email notification or a notice on our website.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: sales@sankofadeals.com

We are committed to addressing your concerns and ensuring the privacy of your information.

Thank you for choosing Sankofa Deals!